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Delivery Information

Delivery Type Cost Delivery Time
Mainland UK Standard Delivery £3.95 or FREE on orders £20 and over Next Day
Northern Ireland Standard Delivery £3.95 2 Days
ROI Standard Delivery £3.95 3-5 Days
European Standard Delivery Calculated at Checkout 10-18 Days

Returns Policy

  • Unopened goods may be returned within 28 days for UK based customers
  • Unopened goods may be returned within 28 days for International customers
  • Faulty items may be returned at any time. This does not affect your statutory rights.
  • Refunds will be credited to the original card that was used for purchase. Please allow 5 working days for the refund to be processed. Please note that this does not include the cost of the delivery.
  • In some circumstances, your delivery charge may be refunded, for example, if your entire order was faulty or incorrect, or if your order has been cancelled under the Consumer Contracts Regulations.
  • If goods are damaged, soiled, show signs of wear and tear, or returned without original labels they will not be accepted for refund and will be returned to you.
  • Electronics are not eligible for return or exchange unless the device is in its original packaging and condition.
  • You are responsible for adequately packaging your returned items.



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Age awareness

You may have read or heard of the recent news articles reporting on the tanning shop owner who was ordered to pay nearly £3000 by magistrates for selling sunbed sessions to a minor. Magistrates convicted the owner of two offences under the Sunbeds (Regulations) Act 2010 and another eight offences under the Sunbeds (Regulation) Act (Wales) Regulations 2011. The 15-year-old teenager bought the session as part of an operation by the local authorities’ Trading Standards department, and it has been stated that conducting test purchases has proven to be very effective in holding the small minority of salon owners that fail to adhere to the legislation to account.

The story has highlighted to many members of our industry that there is still a lot to do to raise awareness of the Acts and how, despite being nearly 3 years on, there are still some salon owners who have failed to adhere to their responsibilities. As distributors, we at Bliss take our own role as a supplier very seriously and accept that promoting safe sunbed usage is one of our fundamental responsibilities. We offer free accredited training courses that run throughout the year (please see our Training page for further details and dates) where we discuss the implications of the Acts and advice on how to operate your business legally.

Bliss carry a selection of client record cards that prompt the customer to confirm their age, which doesn't provide full protection but does act as a disclaimer and highlight the age requirement.

The Bliss team is here to help and if you need any further advice please give one of the team a call.