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Delivery Information

Delivery Type Cost Delivery Time
Mainland UK Standard Delivery £3.95 or FREE on orders £20 and over Next Day
Northern Ireland Standard Delivery £3.95 2 Days
ROI Standard Delivery £3.95 3-5 Days
European Standard Delivery Calculated at Checkout 10-18 Days

Returns Policy

  • Unopened goods may be returned within 28 days for UK based customers
  • Unopened goods may be returned within 28 days for International customers
  • Faulty items may be returned at any time. This does not affect your statutory rights.
  • Refunds will be credited to the original card that was used for purchase. Please allow 5 working days for the refund to be processed. Please note that this does not include the cost of the delivery.
  • In some circumstances, your delivery charge may be refunded, for example, if your entire order was faulty or incorrect, or if your order has been cancelled under the Consumer Contracts Regulations.
  • If goods are damaged, soiled, show signs of wear and tear, or returned without original labels they will not be accepted for refund and will be returned to you.
  • Electronics are not eligible for return or exchange unless the device is in its original packaging and condition.
  • You are responsible for adequately packaging your returned items.



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As David (probably) said to Goliath, never under-estimate the little guy(s) . . .

Last week saw the landing of behemoth; a delivery of product so epic in proportions it has achieved legendary status here at Bliss. It has been unrivalled by any other in the history of Bliss deliveries and we have even started a new list in its honour, the Top Ten Biggest Bliss Deliveries Ever List (or the ‘TTBBDE’ list for short). Having worked here for over 7 years now, I've seen my fair share of consignment giants arriving in the warehouse (typically 5 minutes before my lunch break). But even in our anticipation of this huge delivery did we dare to dream of such a colossal shipment arriving at our shutters...

Each January we unload the pre-season shipment, which includes all the new products and deals from a variety of brands we carry. It’s a task that requires strength, endurance and sheer courage as we attempt to off-load the many pallets of boxes into our facility, and I've seen many a warehouse operative quiver with fear at the very mention of its’ name.
This year’s shipment surpassed our wildest expectations. Upon its unusually punctual arrival, we began by tackling the 15 cardboard mountains with enthusiasm and vigor  breaking only to mop a sweaty brow or shout rallying encouragement to one another. Just one hour in, we were starting to feel the pressure and having cleared only 4 pallets it seemed like this mammoth might defeat us. But we picked up pace and through our tried and tested line of attack we began to see an end. Finally, almost 3 hours later, we shakily placed the very last box onto the considerably bowed racking.
Arriving back at HQ, we felt like warriors returning from the battlefields, receiving cheers and pats on the back from our fellow colleagues for a job well done. We were rewarded with a round of steaming hot cups of tea from our chief invoicing lady Donna, and as we drank our brews we reflected that yes, it had been a slog, but wow, what a day it had been for Team Warehouse. Needless to say, we've ranked it number one on the ‘TTBBDE’ list.
My final word on the experience is thank God it’s only once a year . . .!